Our Privacy Policy
Purpose: This Privacy Policy outlines how Expert RN Lice Management collects, uses, stores, and protects personal health information (PHI) in accordance with applicable privacy laws and professional standards. Our goal is to ensure that all PHI is handled with the highest level of care and confidentiality, reflecting our commitment to ethical and legal responsibilities. Note that your name and contact information is considered as Personal Health Information for the purposes of this policy.
Scope: This policy applies to all personal health information collected, used, and retained by Expert RN Lice Management in the course of providing services. It is applicable to all staff, contractors, and any individuals authorized to access PHI within our organization.
Collection of Personal Health Information
We may collect personal health information such as your name, email address, phone number, health card number, and any details you voluntarily provide when you inquire about our services or book an appointment. This information is collected solely for the purpose of responding to your inquiries and providing our services.
SMS Messaging:
By providing a telephone number and submitting the form requesting to be contacted via text, you are consenting to be contacted by SMS text message. Message & data rates may apply. Reply STOP to opt out of further messaging.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Use of Personal Health Information
We use the personal health information collected to:
Respond to your inquiries
Schedule appointments and provide services
Ensure we meet your needs effectively
We do not use your email address or any other personal health information for marketing purposes. If you contact us to inquire about our services, your email address will not be added to any mailing lists or used for promotional communications.
Sharing of Personal Health Information
Your personal health information will not be shared with third parties except:
As required by law
As necessary to provide our services (e.g., to facilitate payment processing)
With other medical professionals for referral only, with your written consent prior to disclosure
Data Security
We implement appropriate physical, administrative, and technical safeguards to protect your personal health information from unauthorized access, disclosure, or misuse.
Retention of Personal Health Information
We retain your personal health information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Your Rights
You have the right to:
Access or correct your personal health information
Be informed that PHI records are kept on file for as long as required by the College of Nurses of Ontario (CNO) to comply with professional and legal obligations
Updates to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the updated effective date.
Contact Us
If you have any questions about our privacy policy or how your personal health information is handled, please contact us at:
Expert RN Lice Management/ Danielle Murray, RN
901 Guelph Line Burlington ON L7R3N8
289-272-4316
